Contents
At Bizzo Casino, we want playing to stay a source of entertainment. Sometimes the fun can turn into frustration, and gambling can lead to financial, emotional and family problems. We promote responsible gambling so that adults can avoid or overcome gambling-related harm. This page explains the questions to ask yourself, the limits you can set, how to self-exclude and where to find free, independent help.
Ask Yourself First
Before you play, take a moment to answer two honest questions. Do you feel from the beginning that you may be prone to gambling-related problems? Do you doubt that you can keep your time and spending within an acceptable range? If your answer to either is yes, consider using the self-exclusion option rather than playing.
Limits You Can Set
Our live support team can help you set limits at any time. The following limits are available on your account.
| Limit | What it controls |
|---|---|
| 📉 Loss limit | The total amount you are willing to lose in a chosen period |
| 💳 Deposit limit | How much you can deposit; it does not apply to cryptocurrency deposits |
| ⏱️ Gambling session limit | How long a single session can last |
| 🎯 Wager limit | The amount you can stake on bets |
How to Request a Limit or Self-Exclusion
- Step 1
Open live chat
Live support operates 24/7, all year round, with no days off.
- Step 2
State what you need
Say clearly whether you want a limit, a break or self-exclusion.
- Step 3
Choose the details
Pick the type of limit and the amount or period.
- Step 4
Ask for confirmation
Check that the change appears in your account or arrives in writing.
- Step 5
Add your own barriers
Consider blocking gambling sites on your devices and cards.
Warning Signs
| Sign | What it can look like |
|---|---|
| 💸 Spending more than planned | Topping up the balance again and again in one session |
| 🔁 Chasing losses | Betting bigger to win back what you lost |
| 🤫 Secrecy | Hiding gambling from family or friends |
| 😟 Mood changes | Feeling anxious or irritable when you are not playing |
| 📉 Neglecting life | Missing work, bills or relationships because of gambling |
Tips for Staying in Control
| Habit | How to put it into practice |
|---|---|
| 🧾 Budget | Decide the amount you can afford to lose before you log in, and treat it as the cost of entertainment |
| ⏰ Time | Set an alarm and stop when it rings, even if you are winning |
| 🚫 Bonuses | Skip an offer if its wagering terms would push you to play more than planned |
| 🧘 Breaks | Step away after every session and do something unrelated |
| 📓 Records | Track deposits and results so you see the real picture |
If You Are Worried About Someone Else
If a loved one plays at our casino and seems to be losing control, contact our customer service team, who will do their best to find a solution. Support organisations also help partners, friends and family members affected by someone else's gambling.
Independent Help
If you feel you have crossed the line, speak to a professional. Our site lists Gamblers Anonymous, GamCare and Gambling Therapy as external support. In Australia you can call the free National Gambling Helpline on 1800 858 858 at any time or use Gambling Help Online at gamblinghelponline.org.au for chat and email support.
Australian Regulatory Notes
Bizzo Casino is not licensed in Australia, and ACMA has issued a formal warning to the operator in connection with the brand. BetStop is Australia's national self-exclusion register for licensed online and phone wagering services, so do not assume it blocks offshore casino accounts. Use our live chat self-exclusion and consider device and payment controls as well.
Healthy Habits
- Set a budget and a time limit before you start.
- Never gamble with money needed for rent, bills or food.
- Take regular breaks and avoid playing when tired or upset.
- Remember that every result is random and no system guarantees a win.
- Do not play if you are under 18.
- Talk to someone you trust if gambling is on your mind more than you would like.
FAQ
How do I self-exclude?
Contact live chat and ask for self-exclusion. Confirm the length and scope of the restriction.
Do deposit limits apply to crypto?
No. Our deposit limit does not include cryptocurrency deposits, so ask about loss, session and wager limits as well.
Does BetStop cover Bizzo Casino?
Do not assume it does. BetStop covers Australian-licensed wagering services.